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TotalDesk Helpdesk Live Chat Knowledge Base Ticket System
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Home Wordpress Plugins Utilities TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
Cost Calculator by BoldThemes ₹2,201.00 ₹399.00
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TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

₹2,201.00 ₹399.00

₹7.98 Cashback
₹399.00
$4.79
£3.99
$7.18
$6.38
¥32.72
€4.39
₨1,332.66
  • TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
  • Very cheap price & Original product !
  • We Purchase And Download From Original Authors
  • You’ll Receive Untouched And Unmodified Files
  • 100% Clean Files & Free From Virus
  • Unlimited Domain Usage
  • Free New Version
  • Product Version : 1.7.22
  • Product Last Updated : 11.11.2021
  • License : GPL

DEMO LINK

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Categories: CodeCanyon, Help Desk - Live Chat, Utilities, Wordpress Plugins Tags: Knowledge Base & Ticket System, Live Chat, TotalDesk – Helpdesk
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Description

Description

HelpDesk Features

  • Ticket System
    • 3 Differnt New Tickt Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archieve Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has ben assigned
  • Livechat
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Every chat conversation will be saved
  • Knowledge Base
    • Create a FAQ based on a ticket
    • Group FAQs into topics
    • Set custom Icons for Topics
    • Live search for FAQs
    • Track FAQ views
    • 3 Built in widgets
    • Order FAQs by View / Popularity
    • 2 Layouts (boxed, list)
  • Reports
    • Tickets By Agent
    • Tickets By Status
    • Tickets By Type
    • Tickets By System
    • Tickets By Year
    • Tickets By Month
    • Tickets By Year & Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well Documentented
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All downloads in our collection are 100% virus free Guaranteed. We’ve checked all them before release. Untouched and Clean Products (DS users knows this very well).

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